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We inform you that your personal information collected during the registration process will be processed in order to allow you to access the reserved access services on the website (for example, processing your orders and other steps necessary to it, including operations for administrative and fiscal obligations) and to improve the services offered.
We wish to state that any personal data collected to process your order and the after-sales assistance, for instance personal information such as name and surname, residence and number and expiry date of the Credit Card, holder of the credit card and related security code) will be processed by filoBlu with sole shareholder, with registered offices in VIA CALTANA, 116/C, 30036 SANTA MARIA DI SALA, Italy, tax code and VAT n.04274870288 and FGF INDUSTRY s.p.a. with sole shareholder, with registered offices in via Zocco 99, 36047, Montegalda (VI), VAT n.03315890289.
filoBlu is in charge of direct sales to users and of the transactions carried out in FGF INDUSTRY s.p.a.'s online shop, such as fulfilling customer orders, sale and delivery of products, managing returns and warranties and any other activity necessary to the sale of products through FGF INDUSTRY s.p.a.'s online shop.
In case of refusal to provide your data, filoBlu would not be able to accept any order from you. Should you wish to have the complete list of the data controllers that process your data for filoBlu and FGF INDUSTRY s.p.a., you can contact our Customer Service or write to filoBlu or FGF INDUSTRY s.p.a. to the addresses provided above.
filoBlu and FGF INDUSTRY s.p.a. are joint data controllers with regards to the processing of personal information (also handled by means of automated instruments) for marketing, informative and promotional purposes, included those of commercial nature, among which the newsletter, market research and statistics. For the purposes mentioned above, and within the limits of your consent, filoBlu and FGF INDUSTRY s.p.a. may collect your personal data, name, surname, gender, address, birth date, email and country of residence. Data acquired will be processed manually and electronically and will be used exclusively for the purposes authorized by the user's consent.
We also inform you that your personal data will not be communicated to third parties or otherwise distributed, with the exception of companies that are controlling, subsidiaries and/or affiliated to FGF INDUSTRY s.p.a. and filoBlu and are involved in marketing or commercial activities on behalf of FGF INDUSTRY s.p.a..
With regards to the aforementioned purposes, the processing of personal information is handled by means of manual, automated and electronical tools, in order to ensure the security and confidentiality of the data, pursuant to the Italian Data Protection Code. Your personal data may be seen by the internal and external employees and collaborators of FGF INDUSTRY s.p.a. and filoBlu
You can contact filoBlu and FGF INDUSTRY s.p.a. if you wish to be informed on your personal data, to update, modify or erase your data if processed unlawfully, or if you wish to exercise any right pursuant to article 7 of the Legislative Decree 196/2003, with regards to the data collected relating to the order processing and the post-sale assistance.
You can contact filoBlu and FGF INDUSTRY s.p.a. if you wish to be informed on your personal data, to update, modify or erase your data, or if you wish to exercise any right pursuant to article 7 of the Legislative Decree 196/2003, with regards to the Newsletter, promotional, informational and advertising materials which may have been authorized.
We kindly remind you that, pursuant to art. 7,Legislative Decree 196/2003 (the Italian Data Protection Code) :
1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
2. A data subject shall have the right to be informed:
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State's territory, data processor(s) or person(s) in charge of the processing.
3. A data subject shall have the right to obtain
a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. A data subject shall have the right to object, in whole or in part,
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys,
If you wish to exercise your rights pursuant to the Italian Data Protection Code, you can address a request to filoBlu or FGF INDUSTRY s.p.a. to the addresses provided above. You can also request a complete and updated list of the data controllers at the same addresses.
This notice describes which of your personal data is collected by "FGF Industry S.p.a." and "FiloBlu S.P.A." (hereinafter referred to as "us"), the purposes for this and how it is processed. You will also find the information necessary to exercise your rights under GDPR. In general, we collect your data when you create an account on our online store www.tenc.com (hereinafter "Store"), when you purchase products offered for sale in the Store, when you send us emails or when you call us for assistance. You are hereby informed that the personal data collected during said procedures will be processed in order to respond to your requests, allow you to use the services offered by the Store through the private areas (for example, to process your orders and perform the tasks necessary to do this, including the transactions required for administrative and tax compliance and, at your request and information) and to provide better services, marketing and support for you and other customers, as set out above. 1. Who processes your data: data controllers“FiloBlu S.p.A.” (hereinafter “FiloBlu” o “FB”), in Santa Maria di Sala (VE), Via Caltana n. 116/C, codice fiscale e partita IVA, e-mail: privacy@filoblu.com;FGF Industry S.p.a., Via Zocco 99, 36047 Montegalda, P.IVA n 03315890289 are the joint controllers of your data. In accordance with Art. 26 GDPR, you are hereby informed that GGE is the controller of your personal data for the purposes of: processing and managing your orders, shipping the products you have bought, providing you with the necessary after-sales support, managing the return of purchased products, complying with taxation law. In accordance with Art. 26 GDPR, you are hereby informed that FGF Industry S.p.a., is the controller of your personal data for the purposes of: managing Store accounts when transitioning to new operators or internalising the services currently entrusted to FiloBlu; helping FiloBlu identify your location in order to abide by the legal or contractual warranties, including managing product return procedures; managing and maintaining the Store; and, subject to your consent, marketing. FiloBlu is the controller of your personal data for the purposes of fraud check, transaction managing trough the payment gateways and invoicing your orders.2. (DATA PROTECTION OFFICER – DPO)As per Art. 37 of Reg. 679/2016, the Data Processing Officer (DPO) appointed by FGF can be contacted for any question regarding the processing of personal data of all Data Subjects at the following e-mail: dpo@fgf-industry.com.The Data Processing Officer (DPO) appointed by FiloBlu can be contacted for any question regarding the processing of personal data of all Data Subjects at the following e-mail: dpo@filoblu.com. 3. Which data we process - Type of data processedYour contact and account data. We will retain the contact information you provide (for example, your first name, surname, address, telephone number, email, country of residence,) when you create an account on the Store, purchase a product and/or take part in our competitions or promotions. Your payment and invoicing data. We will retain the payment and invoicing data that you provide (for example, credit card number, post code and address) when you purchase a product, for the purpose of managing your order and shipping the products. At your request, we can also retain the payment and invoicing data in order to make future purchases easier. Website use data. By using our website, you agree for us to process the data from your browser and the device you are using, as well as your IP address (this is the number that identifies a specific device on the internet and that is needed for your device to communicate with websites). We can analyze which site you have come from, what you have done and what you have not done on our website. 4. Where we get your data - Data collection method:Directly from you. For example, if you register to make a purchase from the Store, create an account, take part in a competition, ask us a question or contact with our call centre. If you do not send us your data, you will not be able to register at the Store and will therefore be unable to purchase any products offered for sale. Through the use of the Store's features. We use cookies and other technology, such as pixel tags, on our websites and in our emails in order to collect your usage data and to make better targeted promotions. To find out more, please view our Cookie Policy.
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